If the inspector walked in tomorrow, could you prove you're ready?
Mason Mathews is the system of record for hotel and condominium compliance — fire and life-safety inspections, vendor certificates, permits, Milestone and recertification obligations — with the reviewer and the evidence attached to every record. Nothing closes until the work is done, documented, and independently confirmed — so the day someone asks, the answer is already there.
Built to the discipline a fire marshal, a brand auditor, an insurer and a condo board expect — one consistent verification process, for one property or a whole portfolio.
Tracking isn't the hard part.
Trusting the record is.
Scattered vendor reports, unclear ownership, missing photos, an expired COI nobody noticed, an elevator certificate found the week it lapsed — and a system where anyone can mark an item "resolved." When the fire marshal, the brand auditor, the insurer or the board asks for proof, a checked box isn't evidence. A maintenance system manages the work; Mason Mathews proves the obligations were met — one governed workflow, applied identically across every property, in every jurisdiction. Every leader gets answers to five questions.
The verified-closure chain
Nothing reaches "Verified Closed" through a status dropdown. It walks the whole path — and any step can send it back. Every advance leaves evidence behind, and the person who did the work is never the one who signs it off.
Keep your work-order system. Add the layer that proves the obligation was met.
A maintenance system is built to get work done. Mason Mathews is built to produce the record an inspector, auditor, insurer or board asks for afterward — obligations tied to their code, evidence on every closure, and a different person signing off than the one who did the work.
- Dispatch and track maintenance work
- Close the ticket when the technician is done
- Report on labor, parts and response time
- Serve the engineering department
- Answer "what did we do?"
- Connect each obligation to its source — regulation, finding, contract, insurer or brand standard
- Require evidence before an item can be submitted
- Require a different authorized person to verify the closure
- Give GMs, boards and ownership the condition in one word
- Answer "can you prove it?"
Operational assurance for your entire property team
Leadership sees the property's condition. Managers coordinate the response. Engineers and vendors submit the supporting evidence. A different authorized person reviews the record before closure. Everyone works from the same documented history — these are screens from the platform itself.
Blocked, Watch, or Clear — with the reason in plain English and exactly what closes the gap.
The governing standard, the asset, the owner, the vendor, the evidence, and where it sits in the chain.
The Regulatory Library — every requirement with its NFPA or Florida code citation, frequency and enforcing authority — searchable from the floor, so evidence is captured against the right standard in the moment.
Product screens from a demonstration property. All names and data shown are illustrative.
The obligations hotels and condominiums are cited for
Track the obligations configured for your property — each with an accountable owner, a due date, its source, and the evidence that it was done — so readiness is known in advance, not discovered on the day. Requirements vary by location, property type, equipment and operating conditions; your organization confirms the scope configured for each property.
- Fire sprinkler inspection & fire pump flow test — NFPA 25
- Fire alarm annual inspection & test — NFPA 72
- Kitchen hood suppression semi-annual — NFPA 96
- Fire extinguisher inspection — NFPA 10
- Emergency generator load test — NFPA 110
- Emergency lighting & exit signs 90-minute test
- Elevator certificate of operation & monthly safety tests
- Backflow preventer annual test
- Cooling tower & water management program
- Boiler & pressure vessel certificates
- Pool & spa operating permits
- Florida Milestone Inspection, SIRS & building recertification
- Vendor certificates of insurance (COI) expiration tracking
- Contractor licenses & service contracts
- Permits, violations & corrective-action records
- Brand-standard and insurer inspection findings
- Board and ownership reporting packets
- Recurring obligations on one compliance calendar
Don't know what applies to your building? Look it up on AHJ Radar.
Enter your ZIP code and get who governs your property — fire marshal, building official, licensing boards — what's in force with citations, and the deadlines coming in the next 24 months. All 50 states and DC. No account.
One standard, from a single property to a global portfolio
A single property is a record. A portfolio is a governance problem — dozens or hundreds of properties, each with its own obligations, authorities, vendors, and deadlines, and a leadership team accountable for all of them at once. Mason Mathews holds the same closure discipline across the entire estate, in every jurisdiction it reaches.
Every property answers one question the moment you log in
Status is driven by conditions, not a number: a property is Blocked, on Watch, or Clear based on what is open among the obligations it tracks — with the reason in plain English and the single next action. Clear means the required records and review steps are complete for the obligations shown; it is a statement about the record, not a certification of the building. The readiness score is informational and never decides the status.
Built around the way a fire marshal actually inspects
Regulatory obligations map to the governing code and the authority that enforces it, and contractual, insurer and brand obligations map to the document that created them — so the structure of the software mirrors the structure of a real inspection, not a generic checklist.
The Mason Mathews platform is a system of record for the corrective-action work a facility already does. It organizes evidence, tracks deadlines, and requires verification before closure — the property's own team performs and verifies the underlying work.
Could you prove your last inspection's deficiencies were corrected — today?
Ten questions, about two minutes. You'll see where your documentation and review process is weakest — the same places a fire marshal, your insurer or your board would probe. It reflects what you tell us, not an inspection. No account required, and your answers stay in your browser.
It reflects what you tell us — nothing more. It's meant to surface the areas most worth a closer look, in the language a facility engineering leader already thinks in. Final compliance and safety decisions always rest with you and your authority having jurisdiction.
- Vendor insurance & documentation
- Inspection & testing records
- Permit & certificate tracking
- Corrective-action proof
- Proof on demand
Who does the work — and what it asks of your team
The question under every software decision is whether it makes the operation easier to oversee or hands engineering another system to feed. Here is how an engagement actually runs.
After setup, your designated team keeps records current, submits evidence as work is completed, reviews items awaiting verification, and updates responsibilities when people or requirements change. Onboarding establishes who performs each step and what ongoing support Mason Mathews provides.
Hotel and condominium compliance software, explained
What is operational assurance software for hotels and condominiums?
It tracks every inspection, test, permit, vendor certificate and corrective action a property is obligated to perform, and holds the evidence that each one was completed and independently verified. Mason Mathews Facility Assurance is built for hotels, resorts, condominiums and HOAs.
Is Mason Mathews a maintenance or work-order system?
No. Mason Mathews complements your maintenance system by connecting tracked obligations to accountable owners, supporting evidence, separate review, and executive reporting. Your team manages the work; Mason Mathews organizes the record of what remains unresolved and what has been verified.
Which hotel inspections and tests does it track?
Fire sprinkler and fire pump testing under NFPA 25, fire alarm inspection under NFPA 72, kitchen hood suppression under NFPA 96, fire extinguishers under NFPA 10, emergency generators under NFPA 110, elevator certificates, backflow preventer tests, cooling tower and water management, pool permits, and vendor certificates of insurance — each with an owner, a due date and evidence.
Does it track Florida condominium Milestone Inspections and SIRS?
Yes. Milestone structural inspections, Structural Integrity Reserve Studies, building recertifications, elevator and fire obligations and vendor documents are tracked with owners, dates and evidence so the board and the community association manager can produce the record on request.
Who verifies a closure?
Someone accountable at the property who did not perform the work. Mason Mathews enforces the separation, records who verified and when, and retains the evidence. Mason Mathews itself never verifies closures or certifies compliance.
What is the difference between Mason Mathews and AHJ Radar?
AHJ Radar is our free reference: enter a ZIP code and see who governs your building, what is in force with citations, and the deadlines ahead. Mason Mathews is the platform that takes those obligations and tracks each one to verified closure — owner, due date, evidence, and a separate reviewer. Start with AHJ Radar to know what applies; use Mason Mathews to prove it was done.
Does Mason Mathews certify code compliance?
No. The platform supports inspection readiness and documents corrective action. It does not replace the Authority Having Jurisdiction, a licensed engineer or legal counsel, and does not guarantee the outcome of any inspection, audit or insurance claim.
See how MMFA handles a real operational scenario.
Follow a finding from assignment through evidence submission, separate review, and verified closure. Examine the executive summary and supporting record using demonstration data, then discuss how the process would fit your hotel, community, or portfolio.